Oct 5, 2017
1 min read
Epilogue: after 2 failed repairs, the Apple Store in Brussels finally gave me a new MacBook Pro.
I have summarized my unpleasant journey with Apple in a video:
Frequent freezes when resuming from screen sleep, and failure to connect to WiFi when booting up with some device attached. I brought it to the Apple Store in Brussels for a repair.A few days later, I went back to pick it up. I wasn’t out of the store yet that I noticed the trackpad was stuck, and the laptop crashed several times on the installation screen.
But they insisted they would repair it again… But couldn’t.
Lots of delays for the two repairs, Apple Store very hard to reach on the phone, and overall a very disappointing experience.